The Health & Safety of Our Clients and Staff is Our Top Priority

The safety and well-being of our employees and clients are the highest priority at RideVIP. We have adopted a detailed policy to help mitigate exposure to COVID-19 and enhance the overall cleanliness and sanitization of our fleet and workplace. This policy will evolve as conditions and CDC guidelines dictate.

In a widespread collective effort between RideVIP and all our affiliates, we are committed to these processes in all markets that we serve. All RideVIP employees and affiliates have reviewed, provided input, and signed off on implementing these processes in their respective roles and markets.

All Employees

  •  Any employee not feeling well or running a fever is instructed to stay home and/or seek medical care. We will send an employee home if they appear to be sick or are running a fever.
  • Employees are instructed to self-monitor for CV19 symptoms and check their temperatures daily.
  • We routinely do temperature checks on our employees in the workplace.
  • Employees are instructed to follow all CDC guidelines to help minimize exposure to COVID-19 and are referred to the CDC Website.
  • All employees will frequently wash their hands and use sanitizer throughout their work shift.
  • Employees will practice physical distancing as able and/or wear masks in the workplace.

Chauffeurs (in addition to all the above)

  • Chauffeurs will practice CDC-recommended physical distancing at all times when possible.
  • Chauffeurs will wear a face mask and gloves, especially when handling luggage.
  • Chauffeurs will use hand sanitizer and/or wash hands in between jobs as able.
  • Chauffeurs will ask clients’ permission before handling their luggage with gloves and will wipe down handles and straps before handing them off to clients with sanitizing wipes or cleaners.

All Vehicles

  • Vehicles will be thoroughly cleaned and sanitized before and after every job including all high touch point areas. Disinfectant sprays and cleaners are also used regularly in the field.
  • Hand sanitizer and wipes will be available to clients and chauffeurs in the vehicle.
  • Vehicles are regularly treated to eliminate germs, odors, stains, mold, and mildew.
  • Vehicles are also regularly treated with an ozone generator to deodorize, disinfect, kill or remove airborne particles in indoor environments.
  • Weather permitting, we will routinely crack open vehicle windows to allow fresh air to circulate.
  • Client amenities have been removed from the passenger areas, but chauffeurs will offer clients bottled water individually from a smaller cooler with a napkin.
  • On request, protective polycarbonate health barriers are available for use in sedans and SUVs with advance notice for extra reassurance.

Workplace

  • We clean and sanitize all surfaces in the workplace on a regular basis.
  • Employee staffing will optimize the ability to physically distance comfortably.
  • Disinfectant spray and cleaners will be used consistently.
  • Hand sanitizer, sanitizing wipes, and disinfectant cleaners will be available to all employees.
  • We will periodically treat our office area with an ozone generator.

These protocols will be updated as CDC guidelines and local orders dictate. If you have questions, please contact RideVIP directly.